Let’s talk

AI-voice for your business

An AI agent calls your customers and answers your phone, and the outcome of each conversation becomes an action in your business process: an order, a booking, a task.

Hear a conversation
From USD 0.10 per minute of conversation
TECHNOLOGIES WE BUILD WITH
  • OpenAI
  • Gemini
  • ElevenLabs
  • Deepgram
  • Twilio
  • Asterisk
  • FreeSWITCH
READY-MADE AGENTS

Pick a job for your agent.

Each agent is ready to be tailored to your business and shows its cost per minute. Pick a job and hear how the conversation sounds.

How each agent works
  • CommercePopular

    Order confirmation

    Checks items, delivery and the customer’s intention to receive an order. Saves their response in the store system.

    Listen to the conversation
    Conversation example: Order confirmation0:16

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Hello! I’m the store’s AI assistant, calling about order number 1042. Is now a good time to confirm delivery?

    2. Caller

      Yes. Could you ship it tomorrow?

    3. AI assistant

      Yes, this order can ship tomorrow. Shall I confirm that?

    4. Caller

      Yes, please. Thank you!

    Order confirmed

    Preferred shipping date → saved to the order

    from USD 0.10 /minDiscuss
  • Service & bookingPopular

    Appointment booking

    Finds an available time, agrees the details and confirms a booking. Reschedules visits within your rules.

    Listen to the conversation
    Conversation example: Appointment booking0:31

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Hello! I’m the dental clinic's AI assistant. How can I help you today?

    2. Caller

      Hi there. I would like to book a dental hygiene appointment.

    3. AI assistant

      I can certainly arrange that. Do you prefer our downtown or uptown branch?

    4. Caller

      Downtown works best, this Friday in the afternoon.

    5. AI assistant

      We have an opening on Friday at three thirty in the afternoon. Does that suit you?

    6. Caller

      Yes, that sounds great. Please book it.

    7. AI assistant

      All set. You are booked for Friday at three thirty downtown. Have a wonderful day!

    Appointment confirmed

    Friday at 3:30 PM, downtown branch, dental hygiene.

    from USD 0.10 /minDiscuss
  • SupportPopular

    Customer support

    Answers from an approved knowledge base, checks request status and passes complex questions to a specialist.

    Listen to the conversation
    Conversation example: Customer support0:36

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Hello! I’m the support team’s AI assistant. How can I help?

    2. Caller

      My laptop won’t connect to my home Wi-Fi. The internet works on my phone.

    3. AI assistant

      Can you see your network in the laptop’s network list, or is it missing?

    4. Caller

      I can see it, but it won’t connect. The password is correct.

    5. AI assistant

      Select that network, choose Forget, then reconnect using your password. Let me know whether you can get online.

    6. Caller

      I’ve tried that. Yes, it’s working now! Thank you.

    7. AI assistant

      Great! I’ve recorded that the connection is restored. If it happens again, our specialist can see which steps already helped.

    Connection restored

    The laptop is back online. Troubleshooting steps are saved in the support ticket.

    from USD 0.10 /minDiscuss
  • Commerce

    Delivery updates

    Explains a delay, checks whether a new date works and records the customer’s preferences.

    Listen to the conversation
    Conversation example: Delivery updates0:22

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Hello! I’m the store’s AI assistant. Delivery of order number 1042 has moved from 14 to 16 October. Does the new date work for you?

    2. Caller

      Could I replace the item with one that is in stock?

    3. AI assistant

      A manager can help with that. I’ll pass on your request. Would a callback today work?

    4. Caller

      Yes, after two o’clock.

    Your team’s help is needed

    Replacement request · call back after 14:00

    from USD 0.10 /minDiscuss
  • Service & booking

    Virtual receptionist

    Answers inbound calls, understands the reason and routes the caller to the right team.

    Listen to the conversation
    Conversation example: Virtual receptionist0:31

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Good day! I’m the law firm's AI assistant. How may I direct your call?

    2. Caller

      Hello, my name is Taras. I need guidance regarding a commercial lease.

    3. AI assistant

      Pleased to meet you, Taras. Are you looking to draft a new agreement or resolve a dispute?

    4. Caller

      Drafting an agreement. We want to review the terms before signing.

    5. AI assistant

      Understood. I can connect you with a contract specialist to discuss the details. Shall I transfer you?

    6. Caller

      Yes, please connect me.

    7. AI assistant

      Transferring your call to our commercial contract team right now. Please hold the line.

    Call routed

    Transferred to commercial contract specialist for lease review.

    from USD 0.10 /minDiscuss
  • Sales

    Lead qualification

    Clarifies needs, timing and decision criteria. Prepares a short brief and agrees the next contact.

    Listen to the conversation
    Conversation example: Lead qualification0:36

    Fictional example · Synthetic voices

    Read the conversation
    1. AI assistant

      Hello! I’m the real estate AI assistant following up on your inquiry for a two-room apartment. Are you available?

    2. Caller

      Hello. Yes, I have a few minutes.

    3. AI assistant

      Wonderful. Are you looking for a completed building, or is waiting until autumn acceptable?

    4. Caller

      Either ready or autumn completion. A parking space is also essential.

    5. AI assistant

      Understood. Our specialist will prepare suitable options. Would a call today at five suit you?

    6. Caller

      Yes, five o'clock works well.

    7. AI assistant

      Thank you. I have saved your preferences. Our specialist will call you today at five. Have a great day!

    Lead qualified

    Two-room apartment with parking, ready by autumn; callback scheduled today at 5:00 PM.

    from USD 0.10 /minDiscuss

All agents (54) Solutions by industry

Sample calls are illustrative recordings with synthetic voices. A working agent is configured and tested for each customer separately.

VOICE INSIDE THE PROCESS

A conversation starts the process.

After every call there is a result in your system: an order, a booking, a task or a document.

  1. 01

    Call

    A customer calls you, or the agent calls the customer.

  2. 02

    Conversation

    The agent understands the request, clarifies details and acts by your rules.

  3. 03

    Process

    It creates a task, starts an approval, updates an order or a booking.

  4. 04

    Result

    Your team sees the summary, the deadline and the owner. The customer gets a confirmation.

Easy to connect to your systems.

We integrate the agent with your CRM or any other information system — through an API or another method your system supports.

How we connect systems

Processes are our foundation.

VoiceIP works with InBase, the Intecracy Group team behind Scriptum: a low-code platform for automating business processes and documents. That is why the agent becomes part of the process — with approval routes, tasks, deadlines and an electronic archive.

Agents for business processes
INSIDE A VOICE SOLUTION

From conversation to control.

Explore the building blocks of a solution. These interactive examples illustrate what we design and integrate for your business.

01 / 05

Agent workflow

From the greeting to a CRM update. Define the steps, permitted actions and when a person takes over.

Explore scenarios
Agent workflowIllustration
AGENT NAME
Online store assistant
OPENING LINE
«Hello! I’m the store’s AI assistant. Is now a good time to confirm your order?»
MODEL
Gemini / GPT
VOICE
ElevenLabs
LANGUAGE
UA + EN
KNOWLEDGE
delivery.pdfproducts.csv
TOOLS & APPS
CRMOrder systemDelivery API
ONLINE STORE / OUTBOUND CALL

Confirm an order

  1. 01
    Introduce & listenAI disclosure · convenient time
  2. 02
    Check the detailsCRM → items & delivery
  3. 03
    Ask for confirmationRead back the agreed details
Confirmed → update CRMException → your team
02 / 05

Call insights

A structured summary, a next action and context for your team. Agree what is retained and who can access it.

Explore call analytics
Call insightsIllustration
SAMPLE CALL / ORDER #1042

The next step is clear.

CUSTOMER

«Could you send it tomorrow?»

VOICEIP AI

«We can send your order tomorrow. Do you confirm?»

Outcome
Order confirmed
Action
Requested dispatch → tomorrow
Destination
Order record in CRM
03 / 05

Cost & latency

Break response time and cost into components. Change the illustrative rates to update the calculation.

Compare architectures
Cost & latencyIllustration
EXAMPLE RESPONSE TIME
800ms

Caller stops → agent starts speaking

STT
200 ms
LLM
350 ms
TTS
150 ms
Network
100 ms

This breakdown is illustrative; actual latency is measured in a pilot.

YOUR ASSUMPTIONS / USD PER MIN
$0.10/min
Usage estimate$1,000.00

Illustrative starting values, not a quote. Enter your stack’s rates, converted to an average per minute. Integration, infrastructure and support are estimated separately.

04 / 05

Integrations

The agent retrieves relevant context and performs agreed actions through protected server-side tools.

How we connect systems
IntegrationsIllustration
CONTEXT → PERMISSION → ACTION

Connected to your business.

voiceipAPI / MCP
CRM / ERPCalendarOrdersKnowledge baseHelpdeskYour team
Read contextValidate actionLog outcome

The available operations depend on your systems, their APIs and agreed access rights.

05 / 05

Voice & languages

Choose a voice, pace and pronunciation. Test Ukrainian and English against your actual scenarios.

Explore speech technology
Voice & languagesIllustration
UA / UkrainianEN / English

Recognisable, clear and unmistakably yours.

We tune voice, pronunciation and turn-taking to your task.

STTUnderstandLLMDecideTTSSpeak
Hear the demonstration ↗

Explore each part of the solution

The solution runs on your infrastructure or through international APIs, and the architecture follows your data policy and budget.Compare deployment models ↗
UNDER THE HOOD

Everything a real call needs — built in.

Natural conversation, real actions mid-call and full control over how the agent runs.

01SOUNDS NATURALA real conversation

  • Callers can interrupt

    When the customer cuts in, the agent stops and listens, like a person would.

  • Your choice of model

    OpenAI, Gemini, Anthropic or a local model — chosen for the task and the budget.

  • Your brand’s voice

    We choose the voice, pace and pronunciation. We can create your company’s own voice.

  • Your customers’ language

    Ukrainian, Russian, mixed speech and English. The agent switches between them mid-call.

02TAKES ACTIONThe agent does the work

  • Actions in your systems

    Creates an order, a booking or a request through an API during the call.

  • Knowledge base

    Answers from your documents, price lists and rules — in your words.

  • Caller memory

    Recognises who is calling and sees their history from the CRM.

  • Handoff to a person

    Transfers the call to your team member together with a summary.

03RUNS IN THE PROCESSPart of the business process

  • Tasks and approvals

    After the call it starts the route: a task, a deadline and an owner.

  • Outbound campaigns

    Calls through a list within your hours, with retries.

  • A summary of every call

    A short summary, the outcome and the next step appear in the CRM at once.

  • Conversation analytics

    Topics, quality scores and reasons for calling in clear reports.

04TELEPHONY AND DATAYour number, your data

  • Your number

    We connect the agent to your existing number and phone system. Customers call where they always have.

  • SIP and carriers

    We work with your carrier through a SIP trunk and your PBX.

  • Cloud or your own servers

    Deployed where your data policy requires.

  • Access protection

    Encryption, roles and an action log for every conversation.

WORKS WITH YOUR SYSTEMS

Plugs into what you already run.

The agent reads and writes to your CRM, calendar, sheets and process system — during the call.

  • HubSpot
  • Salesforce
  • Zoho CRM
  • Pipedrive
  • Creatio
  • KeyCRM
  • SalesDrive
  • Scriptum
  • Microsoft Dynamics
  • Google Calendar
  • Google Sheets
  • Nova Poshta
  • Shopify
  • Telegram
  • WhatsApp
  • Zendesk

Your system isn’t listed? We connect it through an API or another method. How we connect systems

LESS ABSTRACT. MORE HUMAN.

Let the voice speak.

An online order. A change of plans. Listen to how an AI agent can handle an everyday conversation.

EXAMPLE CONVERSATION

One call,
and everything is clear.

Your store’s AI assistant

Listen: Order confirmation
Illustrative dialogue · synthetic Gemini voices
Order #1042EN · English
VOICEIP AI

Hello! I’m the store’s AI assistant, calling about order number 1042. Is now a good time to confirm delivery?

Customer

Yes. Could you ship it tomorrow?

VOICEIP AI

Yes, this order can ship tomorrow. Shall I confirm that?

Customer

Yes, please. Thank you!

Order confirmedPreferred shipping date → saved to the order
CRM ↗
How we build AI voice agents
HOW TO START

Live in three steps.

You don’t need a developer: someone who knows how you talk to your customers is enough.

  1. 01

    Pick an agent

    Tell us which calls take up your time. We’ll match a ready scenario or write a new one.

  2. 02

    We make it yours

    Your wording, voice and rules. We connect the CRM, calendar or spreadsheet where you keep orders or bookings.

  3. 03

    Trial run

    The agent handles a share of your calls. You listen to recordings, see the outcome of every call and decide whether to expand.

PRICING

You pay for minutes of conversation.

The price is made up of the agent, phone calls and setup, and we give you the exact amount before any work starts.

Estimate your month

2 000 min

The estimate covers the agent. Phone calls and one-off setup are added separately.

Estimated cost0.10 USD/min
  • Language model0.03 USD/min
  • Speech recognition0.02 USD/min
  • Speech synthesis0.03 USD/min
  • Platform and support0.02 USD/min
  • Telephonyat carrier rates
at 2 000 min/mo200.00 USD/mo
The agent
from USD 0.10 / minSpeech recognition, the language model and the voice. Only conversation time is counted.
Phone calls
at carrier ratesDepends on the carrier and where you call. We can connect the agent to your existing number.
Setup
one-offThe scenario, the voice and connections to your systems. Scope depends on the task.

A guide figure for a standard set of cloud services. Deployment on your own servers is estimated separately.

Get an estimate
THE VOICEIP PORTFOLIO

Every part of your voice ecosystem.

Start with a task and we will build the system around it: from one agent on your number to telephony and a contact center for the whole company.

Full service catalog
One task or an entire ecosystem.Explore the technology
ENGINEERING BEHIND THE VOICE

A voice project backed by a technology group.

VoiceIP brings together Intecracy Group capabilities in software, integration, infrastructure and security. The project scope determines which teams are involved.

AI & software

Dialogue logic, speech models and custom applications.

Systems & processes

CRM, ERP, ECM, data and workflow integration.

Infrastructure & security

Cloud, DevOps, network design and access controls.

Meet the expertise behind VoiceIP
VOICE AI JOURNAL

Keep an ear on what’s next.

All articles
BEFORE WE START

Let’s get specific.

Do I need a developer?

No. We do the setup and the connections. You provide access to the system where you keep orders or bookings, and someone who knows how you talk to your customers.

Will it sound like a robot?

Listen to the samples on this page and judge for yourself. We choose the voice, pace and pronunciation for your business and test them on your own phrases. The agent always says it is an AI assistant.

What does it cost?

The agent costs from USD 0.10 per minute of conversation. Phone calls and initial setup are priced separately; we give you the exact amount before any work starts.

What if the agent doesn’t know the answer?

It hands the call to your team or leaves them a task with a short summary. You decide which topics the agent never settles on its own.

Can we keep our number?

Usually, yes. We check your carrier and phone system and connect the agent to the number you already have.

What if our data can’t go to the cloud?

The agent can run on your own servers together with speech recognition, the language model and speech synthesis. That is a different budget and timeline; see Deployment for the comparison.

Is a live agent running in the sample calls?

No. They are illustrative recordings with synthetic Gemini voices and a matching transcript. Working agents are configured and tested separately.

YOUR NEXT CONVERSATION STARTS HERE

What should your voice do?

Tell us about your task. We’ll map the architecture, integration and deployment options.

Let’s talk
VoiceIP · AI assistant

Let’s talk.

Ask about VoiceIP services and agents. Answers come from this website.

Ready when you are

Speak after the greeting. Your microphone stays on during the call. Up to 3 minutes.

You can speak or type. We can switch between Ukrainian and English.

Contact our team ↗

Google Gemini processes your messages and voice to respond. Privacy policy