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Numbers & SIP trunks

Connect carrier numbers and SIP trunks to your phone system, checking availability, number portability and usage requirements.

IMPLEMENTATION

Two ways to build.

The same business task. Infrastructure that fits your data policy, team and budget.

01 / ON-PREMISES

Own hardware

Configure your network edge and carrier interconnection.

How we implement it

  1. Installing and configuring OpenSIPS/SBC.
  2. Contracting with a licensed telecommunications carrier.
  3. Setting up a backup SIP trunk for redundancy.
Technology options
OpenSIPS or an SBC, SIP trunks from approved carriers.
Data & dependencies
Routes and logs are controlled locally; external call media and signalling pass through the carrier.
Budget components
SBC, interconnection and failover testing; then number/channel rental, minutes and support.
Operations & support
The support agreement assigns ownership of hardware, OS, applications, updates and incident response. Recovery is tested before launch.
Discuss this option ↗
02 / API PLATFORMS

International APIs

Manage numbers and trunks through APIs where eligible for your country and business.

How we implement it

  1. Check country, number type, documentation and Twilio/Telnyx availability.
  2. Agree porting or provisioning and configure SIP.
  3. Set spending, destination and concurrency limits.
Technology options
Twilio/Telnyx API, SIP trunks.
Data & dependencies
External services process audio and necessary metadata. Before launch we review each component’s region, subprocessors, retention and deletion settings.
Budget components
Integration and number eligibility checks; then number rental, traffic and optional provider features.
Operations & support
The provider operates its platform; the project team maintains integrations, quotas and API changes within the agreed scope. Support coverage is defined by contract.
Discuss this option ↗

Technology choices are confirmed after an assessment. Platform names indicate implementation options, not partnership status. Calls to the public telephone network require a carrier in either model.

BEFORE LAUNCH

Agree what success looks like.

Our integration process ↗
  1. 01

    Confirm number availability, documentation and porting eligibility.

  2. 02

    Test caller ID, inbound and outbound calls.

  3. 03

    Exercise concurrent calls, call initiation rates and backup routing.

Security and budget, together.

Compare ownership, external processing, resilience and total cost over 12 and 36 months.

Compare options ↗

Connect the next piece.

All services ↗

Contact centers

Queues, an agent workspace, customer history and quality monitoring in a contact center connected to your business processes.

Own hardwareAPI

Outbound calls & notifications

Order confirmations, delivery updates and reminders. A business event triggers the call and the outcome returns to your CRM.

Own hardwareAPI

Conversation analytics

Turn recordings into transcripts, contact topics and agent assistance. Evaluate conversation quality against agreed criteria.

Own hardwareAPI