VOICE AI / OUR APPROACH ↗

Choose a task, and we will give it a voice.

Find your task among the ready scenarios and we will tailor the conversation, integrations and action rules to your business.

Take any scenario as a starting point, and we will connect a working agent to your systems and validate it in a pilot.

Scenarios available: 6

Business processes

Requests by voice

An employee or customer calls: the agent files the request and starts the process — a purchase, a business trip or a support ticket.

The result

The process is running. Every step has an owner and a deadline.

Discuss this scenario
Conversation example: Requests by voice0:33

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Hi Andrew! I’m the internal service AI assistant. What request can I submit for you today?

  2. Caller

    Hi. I need to request an extra monitor for a new desk.

  3. AI assistant

    Understood. So I can log the ticket, please specify the preferred screen size and your room number.

  4. Caller

    Twenty-four inches, room three oh two.

  5. AI assistant

    Got it. Shall I route this equipment request to your department lead for approval?

  6. Caller

    Yes, please send it for approval.

  7. AI assistant

    The monitor request is logged and forwarded to your manager. You will receive a notification when the status changes.

Equipment request

Created ticket for a 24-inch monitor for room 302; submitted to manager for approval.

How it works

The starting point

A call to an internal line or service number.

Conversation flow

  1. Finds out what is needed and collects the required data.
  2. Creates the request and starts the approval route.
  3. Gives the request number and the next step.

Connected systems

Scriptum · BPM system · Service desk

When a person takes over

Requests outside the policy go to the process owner.

Own hardware

The agent runs next to your process system on the internal network.

International APIs

The platform recognises the request while your server adapter creates it and starts the process.

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Business processes

Approvals by phone

Calls the approver, reads out the essence of the document or request and records the decision so the process keeps moving.

The result

The decision is recorded. The process moves on.

Discuss this scenario
Conversation example: Approvals by phone0:39

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Good afternoon! I’m the workflow AI assistant calling Iryna regarding an urgent pending approval. Is this her?

  2. Caller

    Hello. Yes, speaking. What is pending?

  3. AI assistant

    To access the request, please confirm this call in your work account. I’ll wait.

  4. Caller

    I’ve confirmed it in my account. Which invoice needs reviewing?

  5. AI assistant

    Thank you. An invoice for server hardware for forty-eight thousand hryvnias is awaiting approval. Do you approve or reject it?

  6. Caller

    Yes, I’ve already reviewed that invoice. I approve it. Please send it to the next step.

  7. AI assistant

    Your decision is recorded, and the invoice status is updated in the system. Thank you for your prompt response!

Invoice approval

Identity verified; approved invoice for 48,000 UAH for server hardware.

How it works

The starting point

An approval task has waited longer than your policy allows.

Conversation flow

  1. Verifies the approver’s identity.
  2. Briefly reads out the subject, amount and deadline.
  3. Records the decision or comment in the process system.

Connected systems

Scriptum · Document workflow · Calendar

When a person takes over

Documents that require reviewing attachments go to the approver’s workspace.

Own hardware

Document content and decisions stay in your document workflow system.

International APIs

The agent receives only a short task summary. Your server adapter records the decision.

Compare security & cost ↗
Business processes

Contract status by phone

An initiator or counterparty calls and learns which stage the contract is at, who is reviewing it and what comes next.

The result

A status answer during the call. Legal and accounting teams stay focused.

Discuss this scenario
Conversation example: Contract status by phone0:32

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Hello! I’m the contract support AI assistant. How can I help you today?

  2. Caller

    Hi. Could you tell me the status of supply contract forty-two?

  3. AI assistant

    Your identity is verified through your personal account. Contract forty-two is currently under legal review with Andrew.

  4. Caller

    I see. When should we expect the final sign-off?

  5. AI assistant

    The estimated review completion is tomorrow by four in the afternoon. Want an account alert?

  6. Caller

    Yes, please send an alert.

  7. AI assistant

    All set. The alert is enabled, and you will be notified as soon as it is signed off.

Contract status clarified

Contract 42 in review by Andrew until 16:00 tomorrow, account alert scheduled.

How it works

The starting point

A call to the contract support line.

Conversation flow

  1. Verifies the caller and their right to see this contract.
  2. Finds the contract by number or counterparty name.
  3. Names the current stage, the owner and the expected date.

Connected systems

Scriptum · Document workflow · Counterparty directory

When a person takes over

Questions about the terms and changes to the contract text go to the responsible lawyer.

Own hardware

The agent runs next to the process system on the internal network. Contract texts stay in the electronic archive.

International APIs

The agent receives only the stage, the owner and the date. Your server adapter checks access rights.

Compare security & cost ↗
Business processes

Document signing reminders

Calls the signatory, reminds them of a document waiting for an electronic signature and sends a link to it.

The result

The document is signed on time. The initiator sees the signatory’s answer.

Discuss this scenario
Conversation example: Document signing reminders0:31

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Hello Olena! I’m the corporate AI assistant calling about the lease agreement awaiting your signature.

  2. Caller

    Hi. Yes, I remember, but I did not have the link handy.

  3. AI assistant

    The deadline is tomorrow. Will you be able to review and sign it today by evening?

  4. Caller

    Yes, I can sign it today by six.

  5. AI assistant

    Great. Would you prefer the link via your work messenger or email?

  6. Caller

    Messenger works best for me.

  7. AI assistant

    The link is sent. I have recorded your confirmation to sign the document today by six.

Signature reminder confirmed

Signing link sent via messenger, client committed to sign today by 18:00.

How it works

The starting point

A document is waiting for a signature and the agreed deadline is near.

Conversation flow

  1. Names the document, the counterparty and the signing deadline.
  2. Asks when it is convenient for the signatory to sign.
  3. Sends the link and records the answer in the document record.

Connected systems

Scriptum · E-signature service · Messenger

When a person takes over

Comments on the text and requests to change the terms go to the document initiator.

Own hardware

Document records and the reminder log are stored in your document workflow system.

International APIs

A process event triggers the call through the API. The agent receives the document name and deadline; your adapter records the answer.

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Business processes

Supplier delivery confirmation

Calls the supplier ahead of the delivery date, confirms the quantity and arrival time and updates the order in your system.

The result

The warehouse knows what arrives and when. The buyer sees confirmed deliveries.

Discuss this scenario
Conversation example: Supplier delivery confirmation0:35

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Hello Serhii! I’m the procurement AI assistant checking the delivery for order one twelve.

  2. Caller

    Hi there. Yes, our delivery is scheduled for Thursday.

  3. AI assistant

    The plan lists thirty boxes of hardware. Can you confirm arrival this Thursday at ten?

  4. Caller

    The quantity is complete, but the truck will arrive around eleven instead.

  5. AI assistant

    Understood. Could you share the driver's name for the warehouse pass?

  6. Caller

    The driver is Vasyl, vehicle details are in the invoice.

  7. AI assistant

    Thank you. I updated the order: thirty boxes, Thursday at eleven, driver Vasyl. The warehouse is notified.

Delivery schedule confirmed

Order 112 updated: 30 boxes, Thursday at 11:00, driver Vasyl, warehouse notified.

How it works

The starting point

The delivery date of a purchase order is approaching.

Conversation flow

  1. Names the order number, the items and the planned date.
  2. Confirms the quantity, arrival time and driver details.
  3. Updates the order and notifies the warehouse and the buyer.

Connected systems

Scriptum · Accounting system · Warehouse

When a person takes over

Changes to quantity, price or delivery date go to the buyer with a call summary.

Own hardware

Purchase orders are read from your accounting system on the internal network. The call log stays with you.

International APIs

The purchasing process triggers the call through the API. A webhook returns the confirmed data and your adapter updates the order.

Compare security & cost ↗
Business processes

Leave requests by voice

An employee calls the internal line and names the leave dates; the agent files the request and sends it to the manager.

The result

The request is in approval. The employee knows its number and the next step.

Discuss this scenario
Conversation example: Leave requests by voice0:33

Fictional example · Synthetic voices

Read the conversation
  1. AI assistant

    Hello Maksym! I’m the HR AI assistant. Your identity is verified through the employee portal. What leave would you like?

  2. Caller

    Hi. I would like to book five days of annual paid leave.

  3. AI assistant

    You have fourteen days remaining. What start date do you prefer?

  4. Caller

    From next Monday. My colleague Iryna will cover for me.

  5. AI assistant

    Great. Shall I create the request for Monday through Friday and list Iryna as your cover?

  6. Caller

    Yes, please submit it.

  7. AI assistant

    Request number eighty-seven is submitted and routed to your manager for approval. Have a great day!

Leave request submitted

Five days, Monday through Friday. Request 87 is awaiting the manager’s approval.

How it works

The starting point

An employee calls the internal HR line.

Conversation flow

  1. Verifies the employee and checks the remaining leave days.
  2. Clarifies the leave type, the dates and who covers.
  3. Creates the request and starts the approval route.

Connected systems

Scriptum · HR system · Calendar

When a person takes over

Leave on special grounds and changes to already approved dates go to an HR specialist.

Own hardware

HR data and requests stay on your internal network. The agent runs next to the process system.

International APIs

The platform recognises the dates and leave type. Your server adapter checks the balance and creates the request.

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BUILT AROUND YOUR RULES

A voice with clear boundaries.

Technology and implementation ↗

Before launch, we agree the data sources, allowed actions and handoff conditions. We test language quality, task completion and failure handling on your scenarios.

A fully local agent needs local speech recognition, a language model and speech synthesis. API deployment includes external data processing. Public telephone calls need a carrier in both models.

VoiceIP · AI assistant

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Speak after the greeting. Your microphone stays on during the call. Up to 3 minutes.

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