← ALL SERVICES

Web & app calling

Voice inside your website or mobile app: customer support, team calls and connections to the telephone network.

Customer support via web chat
Internal team communications
Expert consultations via application

IMPLEMENTATION

Two ways to build.

The same business task. Infrastructure that fits your data policy, team and budget.

01 / ON-PREMISES

Own hardware

Host WebRTC servers and integrate calling into your application.

How we implement it

Deploy LiveKit, media services and TURN/STUN.
Configure a SIP bridge if PSTN calls are required.
Integrate SDKs, a token backend and calling UI; test networks.

Technology options: Self-hosted LiveKit, WebRTC, TURN/STUN, a SIP bridge, web and mobile SDKs.
Data & dependencies: Signalling, media servers and TURN run in your infrastructure. Media flows through these nodes; PSTN connectivity uses a carrier.
Budget components: Servers, calling UI, SDK integration and network tests; then TURN traffic, scaling and maintenance.
Operations & support: The support agreement assigns ownership of hardware, OS, applications, updates and incident response. Recovery is tested before launch.

Discuss this option ↗

02 / API PLATFORMS

International APIs

Integrate a provider SDK while retaining control over the UI and business logic.

How we implement it

Set up LiveKit Cloud/Twilio Voice SDK account
Integrate with backend for token generation
Develop user interface for in-app calling

Technology options: LiveKit Cloud/Twilio Voice SDK/Telnyx WebRTC, Node.js/Python (backend), JavaScript/Swift/Kotlin (frontend)
Data & dependencies: External services process audio and necessary metadata. Before launch we review each component’s region, subprocessors, retention and deletion settings.
Budget components: Calling UI and a short-lived token backend; then minutes or sessions, media traffic, PSTN and application support.
Operations & support: The provider operates its platform; the project team maintains integrations, quotas and API changes within the agreed scope. Support coverage is defined by contract.

Discuss this option ↗

Technology choices are confirmed after an assessment. Platform names indicate implementation options, not partnership status. Calls to the public telephone network require a carrier in either model.

BEFORE LAUNCH