Choose a task. Give it a voice.

Eight scenarios for voice AI agents, from orders to employee support. We tailor the conversation, integrations and action rules to your business.

These are implementation scenarios. We connect a working agent to your systems and validate it in a pilot.

Scenarios available: 2

Support

Customer support

Answers from an approved knowledge base, checks request status and passes complex questions to a specialist.

The result

A clear answer. Or a request with context for a specialist.

Discuss this scenario

How it works

The starting point

A customer calls your support number or from your website.

Conversation flow

Identifies the topic and verifies the caller when personal data is needed.
Finds an answer in approved documents and current system data.
Explains the next step or hands the context over to a person.

Connected systems

Knowledge base · Helpdesk · CRM

When a person takes over

Missing or conflicting information, complaints or refunds go to a specialist.

Own hardware

Local knowledge search, local STT/LLM/TTS and a helpdesk integration. Access rules limit the documents available to each scenario.

International APIs

We connect the voice-agent API to controlled search and the helpdesk. We agree which texts and fields may be sent to the provider.

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Support

Customer feedback

Collects a service rating and a short comment. Flags cases that need a personal response.

The result

Structured feedback and follow-up tasks for problem cases.

Discuss this scenario

How it works

The starting point

A completed visit, delivery or closed request, with the customer’s agreement to a call.

Conversation flow

Explains the purpose and asks whether the person wants to respond.
Asks brief questions and accepts a refusal without pressure.
Saves the rating and forwards complaints to the responsible team.

Connected systems

CRM · Helpdesk · Analytics

When a person takes over

Complaints, refund requests or requests for a person go to the service team.

Own hardware

A local campaign with retry limits and response storage. Reports are built in your analytics system.

International APIs

The API starts the campaign; a webhook returns the rating and comment. We agree recording retention and opt-out rules.

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BUILT AROUND YOUR RULES

A voice with clear boundaries.

Technology and implementation ↗

Before launch, we agree the data sources, allowed actions and handoff conditions. We test language quality, task completion and failure handling on your scenarios.

A fully local agent needs local speech recognition, a language model and speech synthesis. API deployment includes external data processing. Public telephone calls need a carrier in both models.