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VOICE AI / OUR APPROACH ↗

Choose a task. Give it a voice.

Eight scenarios for voice AI agents, from orders to employee support. We tailor the conversation, integrations and action rules to your business.

These are implementation scenarios. We connect a working agent to your systems and validate it in a pilot.

Scenarios available: 2

Service & booking

Appointment booking

Finds an available time, agrees the details and confirms a booking. Reschedules visits within your rules.

The result

A calendar appointment. The time is confirmed with the customer.

Discuss this scenario
How it works

The starting point

An inbound call or an agreed appointment reminder.

Conversation flow

  1. Clarifies the service, location and preferred time.
  2. Checks current availability in the booking system.
  3. Rechecks the slot and books it after the caller confirms.

Connected systems

Calendar · CRM · Booking system

When a person takes over

No suitable slot, an exception or specialist advice needed: transfer to an administrator.

Own hardware

The agent and speech models run on your servers. A calendar adapter checks conflicts and permission to change a booking.

International APIs

The platform handles the conversation; a protected server tool checks availability and books through the calendar API.

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Service & booking

Virtual receptionist

Answers inbound calls, understands the reason and routes the caller to the right team.

The result

The request reaches the responsible team.

Discuss this scenario
How it works

The starting point

A call to the company’s main number.

Conversation flow

  1. Greets the caller and identifies the topic, language and team.
  2. Checks opening hours and routing rules.
  3. Transfers the call or arranges a callback.

Connected systems

PBX · Team directory · CRM

When a person takes over

A caller request, failed routing or designated topics trigger an operator or queue transfer.

Own hardware

We connect the agent to your PBX over SIP. If AI is unavailable, the route falls back to an agreed queue or IVR.

International APIs

We connect a number or SIP trunk to the platform API and test transfer, context delivery and fallback routing.

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BUILT AROUND YOUR RULES

A voice with clear boundaries.

Technology and implementation ↗

Before launch, we agree the data sources, allowed actions and handoff conditions. We test language quality, task completion and failure handling on your scenarios.

A fully local agent needs local speech recognition, a language model and speech synthesis. API deployment includes external data processing. Public telephone calls need a carrier in both models.