DevOps and CI/CD in large-scale projects
Implementing DevOps and CI/CD in large IT projects reduces time-to-market and enhances system stability. This requires a comprehensive approach to infrastructure architecture, automation, and security.
Softengi
Ideas and experience in communications, technology and customer service.
AI agents in enterprise systems
Companies face daily challenges in processing large volumes of data, automating routine processes, and making decisions. AI agents are becoming a key tool for addressing these tasks, providing a new level of efficiency and adaptability.
FinOps and cloud cost management strategies
Uncontrolled cloud spending can consume up to 30% of a company's IT budget. FinOps offers a framework for optimization, combining financial accountability with engineering expertise.
VoIP and AI communications in business: what's relevant in 2026
When a large financial institution's call center faces peak loads, traditional telephone systems can become a bottleneck. Integrating VoIP and AI solutions not only scales call handling but also personalizes customer interactions, optimizing resources and enhancing service quality.
Electronic Document Management 2026: AI-assistants and archiving automation
The integration of artificial intelligence into electronic document management systems, particularly Megapolis.DocNet, opens new opportunities for automating routine tasks, enhancing efficiency, and improving information security. This enables a reevaluation of approaches to archiving and corporate
Zero Trust and its role in hybrid infrastructure protection
In today's threat landscape, where security perimeters are blurred, traditional infrastructure protection approaches are insufficient. The Zero Trust principle offers a radically different approach based on continuous trust verification.
UnityBase platform: capabilities and use cases
How UnityBase helps solve complex business challenges, accelerate development, and create customized enterprise solutions for the public sector, finance, and industry.
Hybrid infrastructure: balancing security and flexibility
When a major bank decided to migrate part of its critical financial operations to the cloud, it faced a dilemma: how to ensure regulatory compliance and a high level of security while retaining the benefits of cloud services' flexibility and scalability? This is a classic scenario illustrating the c
SLA and managed services: service standards
An organization's IT infrastructure unexpectedly fails, and the responsible specialist is on vacation. This situation requires clear service standards that ensure uninterrupted operation and rapid incident response.
Digital transformation in the public sector
Government agencies often face challenges with outdated systems and inefficient processes. This article explores how technology can revolutionize service delivery.