VOICEIP JOURNAL

Process Automation

Ideas and experience in communications, technology and customer service.

Process Automation

RPA after ERP: A Bridge or a Digital Patch?

RPA is a useful temporary bridge to legacy systems following an ERP deployment. However, automating Excel-based workflows, email approvals, and fragmented responsibilities often accelerates technical debt rather than resolving it.

Process Automation

Industrial IoT and SCADA: Key Trends for 2026

Industrial IoT and SCADA systems are transforming manufacturing. We examine the key trends for 2026: AI, cybersecurity, cloud solutions, and integration.

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